NAPCO Ltd

Steve Coven and Mike Ripp were on the radio Sunday, January 11th, speaking about the tub refinishing business. They were guests on Get Down to Business with Shalom Klein on WIND-AM 560. They spent time talking about NAPCO's supply business as well as their successful training classes. Shalom Klein is very much interested in job […]

So you have a website for your business that isn’t that complicated. It tells visitors what you do, hopefully some examples of good results and how to get in touch with you. Nothing fancy but it gets the job done as far as communicating the most important elements, right? Well, what would it mean to […]

NAPCO’s Mike Ripp has over 30 years of experience in tub refinishing, making him a leading authority in the industry. In addition to providing refinishing training courses as Director of Training and Tech Support at NAPCO, Mike is an exceptional mentor in teaching tradesmen how to build their business. “Mike, I’m seeing the coating starting […]

NAPCO is coordinating a food drive for the Niles Township Pantry. NAPCO will collect food through December 18th. The pantry needs all dry and canned food as well as paper products and baby items. NAPCO employees volunteered at the pantry earlier this year and are now helping out with a food drive. The Niles Township […]

According to the 4th annual Success Study by The Hartford on small business owners, there appear to be fewer owners in 2014 who are concerned about economic issues outside of their control such as slow economic growth, taxes and healthcare costs compared to when owners answered the question in 2012. This greater sense of comfort […]

Perhaps you’re feeling like you’re missing an important skill set that makes you enter a room, charm the socks off of a prospective customer with some fancy talk and close a deal. That’s the image of the typical high-powered salesperson – but that’s not and shouldn’t be you. While we all want sales, we know […]

Since 2008, getting a home isn't as easy as it used to be. Thanks to the financial crisis that year, mortgage lenders in response have tightened their restrictions for prospective homebuyers with less than stellar credit. Consequently, even with mortgage rates being very low, consumers with lower credit have often seen a roadblock from lenders […]

You like to think of yourself as a customer service master. You’re someone who’s always there to answer every last customer question. Phone call for you? No problem. Emails later at night? Sure thing. Even that customer who loves to chat with you when a job wraps up when you’ve got another job to get […]

“Mike, it’s important to me to be as efficient as possible in my business, so I can maximize my income. Call backs are always the #1 threat to that, so what can I do to significantly decrease the occurrence of those?” Let me perfectly clear on this: The more you skip steps and substitute cheap […]

In the most recent release of its home price index, the Federal Housing Finance Agency showed that the prices of U.S. homes rose only .8% in the second quarter of 2014. That’s important because while that’s the 12th quarter in a row that we've seen a home price increase, it suggests that compared to the […]