NAPCO Blog

“Hi! I’m (name) and I’d like to tell you about all the great services I offer here at Company ABC!” Have you ever gotten an email like this from someone trying to sell you their services? It’s rarely the kind of communication you like to receive because you didn’t sign up for it. But the […]

What makes you different from your competition? If you’re making it all about price, you’re not only potentially hurting your business but you’re actually not making it easy on your prospect. Why? They probably have some questions about the quality of your work, how long the job will take and how many other successful projects […]

Last month, we talked about some new avenues in lending opening up to potentially help with cash flow for your small business, so you can finance equipment, training and more. From Kabbage and Fundbox to PayPal and Square, these online lenders are getting more credibility as a legitimate alternative to traditional banks than they have […]

Cash flow – it’s the lifeblood of your small business. You need clients to pay you so you can pay for a variety of items like equipment and and keep things humming right along financially. But where do you turn when invoices aren’t paid promptly? If you think about obtaining a standard loan or credit […]

When Jennifer Ott of Jennifer Ott Design, LLC. asked readers on the designer website Houzz for their feedback on what they would consider a “must-have” for their kitchens, the most popular response wasn't anything to do with having a bigger kitchen. In fact, many people wanted a smaller one. Why? They still desired the features […]

Refinishers now have a resource for how-to information NAPCO recently unveiled a YouTube playlist with tech support videos. The professional videos show how to correctly perform many basic refinishing tasks and processes. The videos are unique to the industry because they are professionally produced and informative and easy to follow. Titles currently on the YouTube […]

April 15th is coming up fast and if you haven’t already filed a tax return, there are a few very important items to consider if you’d like to take certain business deductions. Sure, we all have business expenses. But all of those business expenses are not created equal and some of them aren't as well […]

In a world where you’re constantly on the go from job to job, project to project, having a method of communication like email to keep your customers instantly in the loop can seem like the greatest technological invention since the computer or smartphone itself. But did you ever think how the smallest of missteps in […]

You've had your prices at a certain level for a while now and with a new year, you've been thinking about – gulp – raising them. But if you’re like many people in your position, you’re nervous about raising those prices even a little and a possibly uncomfortable conversation with customers – especially if they’re […]

In the beginning of each year, it’s very easy for small businesses to set goals that seem lofty and ambitious. Yet so many of them abandon those goals long before the year is done. What happened? Where did they get off track? Just like any “New Year’s Resolution” that’s personal such as losing weight, you […]