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When Jennifer Ott of Jennifer Ott Design, LLC. asked readers on the designer website Houzz for their feedback on what they would consider a “must-have” for their kitchens, the most popular response wasn't anything to do with having a bigger kitchen. In fact, many people wanted a smaller one. Why? They still desired the features […]

Refinishers now have a resource for how-to information NAPCO recently unveiled a YouTube playlist with tech support videos. The professional videos show how to correctly perform many basic refinishing tasks and processes. The videos are unique to the industry because they are professionally produced and informative and easy to follow. Titles currently on the YouTube […]

April 15th is coming up fast and if you haven’t already filed a tax return, there are a few very important items to consider if you’d like to take certain business deductions. Sure, we all have business expenses. But all of those business expenses are not created equal and some of them aren't as well […]

In a world where you’re constantly on the go from job to job, project to project, having a method of communication like email to keep your customers instantly in the loop can seem like the greatest technological invention since the computer or smartphone itself. But did you ever think how the smallest of missteps in […]

You've had your prices at a certain level for a while now and with a new year, you've been thinking about – gulp – raising them. But if you’re like many people in your position, you’re nervous about raising those prices even a little and a possibly uncomfortable conversation with customers – especially if they’re […]

In the beginning of each year, it’s very easy for small businesses to set goals that seem lofty and ambitious. Yet so many of them abandon those goals long before the year is done. What happened? Where did they get off track? Just like any “New Year’s Resolution” that’s personal such as losing weight, you […]

Home building may still have much room for improvement but when it comes to home remodeling, there’s news that should be music to the ears of kitchen and bath refinishers: remodeling spending from homeowners in 2015 may reach an all-time high. That’s the good word from Harvard University’s Joint Center for Housing Studies in its […]

NAPCO has awarded a contract to upgrade their enterprise resource planning (ERP) software to WAC Solution Partners, a Schaumburg, IL provider of software solutions. The new software, Sage Pro 300, comprises accounting, reporting and customer management modules. The new package will provide them with unprecedented access to data for every level of their business. The […]

Steve Coven and Mike Ripp were on the radio Sunday, January 11th, speaking about the tub refinishing business. They were guests on Get Down to Business with Shalom Klein on WIND-AM 560. They spent time talking about NAPCO's supply business as well as their successful training classes. Shalom Klein is very much interested in job […]

So you have a website for your business that isn’t that complicated. It tells visitors what you do, hopefully some examples of good results and how to get in touch with you. Nothing fancy but it gets the job done as far as communicating the most important elements, right? Well, what would it mean to […]