small business

This month’s article will teach you how to gain follow-up refinishing projects from your current or recent customers. This will include when to discuss follow-up projects, how to ask for customer interest, and how to close the sale. We will also discuss how to approach recent customers to ask about follow-up projects, including conversation and call scripts.

If you’re a refinisher looking to expand your reach and attract more homeowners or even commercial clients, Facebook ads can be a powerful tool. In this article, we’ll walk you through the steps to create a successful Facebook marketing campaign tailored specifically for your tub, tile, bath, and kitchen refinishing business.

As you are growing your refinishing business one of the challenges is how to create scale and stability in your business. Multi-unit opportunities are one important way to do that. Multi-unit opportunities are found with hotels, apartment complexes, dormitories, and realtors. Each of these is slightly different in terms of what they care about, how, and why they buy. In this paper, we will profile each type of buyer and discuss how to approach and sell to them.

In the bath and kitchen refinishing market, there are several different types of buyers. Each type of buyer has their own priorities and unique buying process. Personas are very helpful in developing a profile for the customer, knowing what services they want, and how they buy. We’ve identified several personas for the refinishing business. Use them as a guide as you are prospecting and engaging with customers.

Businesses and entrepreneurs, including kitchen and bath refinishers, who saw the pandemic as something of a teaching experience and were able to learn and adapt, ultimately came out in better shape. The following is a look at a few of what we see as the most important lessons from the pandemic refinishers and entrepreneurs should consider for a thriving business.

Small business owners are always looking for ways to operate in a smoother and more streamlined fashion. So, our team came up with several ways that NAPCO can help you work smarter as we head into 2021.

Everybody daydreams about being their own boss, creating their own schedule and taking vacations whenever they want. NAPCO can help you strengthen your skills so you can start and/or expand your own refinishing business and become your own boss, creating the life you’ve always wanted.

Whether you are just starting out with your own refinishing business or have been established for some time, these tips could be what you need to help your company get a boost and increase your profit this year.

You own your own small refinishing business, maybe just you and a couple other people. You have some clients, but want to take your work to the next level. Well, here are some important steps that you can take to expand the reach of your business and ensure its success season after season.

There’s a recorded call on your business phone line from someone claiming to be a Google representative. They’d like you to contact them about your local business listing because, after all, don’t you want to be found more easily online? They can fix some things up for you in no time and you’ll find yourself […]